- Order number: 10188657-003
Please inform me as soon as the product is available again.
- 3 year warranty
- Same day shipments via UPS
- personal account manager
- technical support and configurations
Viewed
Details | |
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Service & Support: | Emergency phone consulting - 3 years / 12 contacts - response time: 4 business hours availability: 12 hours a day / Monday-Friday - severity level 1 ¦ Phone consulting - 3 years / 12 contacts - response time: 8 business hours availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 3 years / 12 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 3 years / 12 contacts - response time: 12 business hours availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 3 years / 12 contacts ¦ New releases update - 3 years ¦ Web knowledge base access - 3 years ¦ Web support - 3 years ¦ Remote monitoring - 3 years |
General | |
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Full Contract Period: | 3 years |
Response Time: | 4 business hours |
Service Availability: | 12 hours a day / 5 days a week |
Service Included: | Emergency phone consulting |
Type: | Technical support |
Software | |
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Installation Type: | Locally installed |
Licence Qty: | 100 named users |
Software Title: | VMware Horizon Advanced Edition |
Version: | 7 |