HPE - H2AL1E - HP Enterprise Foundation Care Next Business Day Exchange Service

Artikel nr.: 10237742-003

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Personal Account Manager
Teknisk support och konfigurationer

Produktbeskrivning

HP Enterprise Foundation Care Next Business Day Exchange Service

Compatibility Information
Designed For:	P/N: JL256A#ABB, JL256A#ACE, JL256AR, JL256AR#ABA, JL256AR#ABB

Details
Service & Support:	Extended service agreement - replacement - 1 year - shipment - response time: next business day - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year

Details

Service & Support:

Extended service agreement - replacement - 1 year - shipment - response time: next business day - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 year ¦ Product info support - web knowledge base access - 1 year

General
Full Contract Period:	1 year
Location:	Shipment
Response Time:	Next business day
Service Availability:	9 hours a day / 5 days a week
Service Included:	Replacement